Reference

How We Handle Legal Account Terms

This notice covers how www 3x processes account registrations, payment verification and data requests for visitors in Bangladesh. Availability depends on your local law and eligible regions.

Account access subject to local lawbKash, Nagad, Rocket verificationData request proceduresWithdrawal documentationRegion eligibility checks
www 3x How We Handle Legal Account Terms
LEGAL CONTACT

How to Reach Us About Legal Matters

For questions about account eligibility, data requests, or withdrawal documentation, contact our support team directly. We handle legal and compliance queries through the same channels as account support.

Account Support Open the support panel inside your account dashboard after logging in. Our team reviews legal queries and data requests the same way we handle account questions—direct message, fast response.
Email Inquiry Send your legal or data request to our support email listed in your account settings. Include your registered phone number and account username so we can verify identity before responding.
Document Upload If we ask for verification documents during a withdrawal review or data request, upload them through the account verification section. Accepted formats are JPG, PNG, PDF under five megabytes.
DATA & SECURITY

How We Manage Your Information

We collect account registration details, payment transaction records and device information when you open an account or deposit through bKash, Nagad or Rocket. That data is used to verify identity, process withdrawals and maintain account security.

Data Collection We record your phone number, chosen username, deposit and withdrawal amounts, bKash or Nagad or Rocket transaction IDs, and device IP address. This information stays on our servers and is not shared with third parties except as required for payment processing.
Cookie Use Session cookies keep you logged in while you move between the lobby, account settings and payment pages. Persistent cookies remember your language preference and device type so the interface loads correctly on your next visit. You can clear cookies in your browser settings.
Account Security Your password is stored in hashed form. We send a one-time PIN to your registered phone number whenever you log in from a new device. Withdrawals require additional PIN confirmation to prevent unauthorized transfers from your account wallet.
Retention & Requests Transaction records and verification documents are kept for at least two years to resolve disputes and meet financial record-keeping standards. You can request a copy of your data or ask for account closure by contacting support. Closed accounts retain transaction history but remove personal identifiers after the retention period ends.

Legal & Account Access FAQ

Account access depends on local law and eligible regions. We verify your location during registration. If local regulations in your area permit online gaming, you can proceed. We cannot confirm legal status for every city or district.

We may ask for a photo ID and proof of your registered phone number before approving your first withdrawal. Upload clear images through the account verification section. Approval usually happens within one business day after we receive readable documents.

Contact support through the dashboard message panel or email, include your username and registered phone number, and state that you want a data report. We send a summary of your account details and transaction history within a few days.

bKash, Nagad and Rocket appear in your wallet only when we can confirm regional availability. If a method is missing, your location may fall outside supported coverage. Contact support to confirm which payment options work for your area.

Transaction records stay on file for financial record-keeping, but personal identifiers like your phone number and email are removed after the retention period. Pending withdrawals must be completed or canceled before account closure is finalized.

We post updates when policy or operational procedures change. The current version always appears at this URL. Continued account use after an update means you accept the revised terms. Check back periodically if you want to stay informed.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.